Before the first order.
Before the next growth step.

• Confirm the actual product and approved sample reference.
• Define every personalization choice and its design ID.
• Match each product size to the correct production template.
• Agree how orders and artwork reach the production team.
• Confirm pricing, payment and any minimum quantities.
• Agree production status and exception checkpoints.
• Record quality and packing requirements.
• Confirm shipping arrangements for your destinations.
• Keep your listing promises aligned with confirmed terms.
• Assign a contact for corrections and delivery questions.

What is still unclear?

Put the unresolved step in your brief. Start with the bottleneck that causes the most follow-up.